At Your Elite Broker we are committed to protecting your privacy in accordance with the Privacy Act 1998 (Cth). This Privacy Policy describes our current policies and practices in relation to the handling and use of your personal information.
Collection and Use of Personal information
What information do we collect and how do we use it?
By asking us to assist with your credit needs, you consent to the collection and use of the information you have provided to us for credit assistance purposes.
Your Elite Broker and its representatives will only seek to collect information that is necessary in order to provide you with the credit assistance you have sought from us.
We use the information you provide to:
What if you don’t provide some information to us?
If you don’t provide us with the requested information, we can’t properly assist you with your credit needs.
Disclosure of Personal Information
Will we disclose the information we collect to anyone?
Your Elite Broker and its representatives will never unnecessarily exchange your personal or business information with any third party for any reason, unless compelled by force of law. However, in order to assist you, we may be required to provide your personal information to certain organisations. If your information is not provided, we may be unable to assist you. The types of organisations include:
Security of Personal Information
How do we hold and protect your information?
Your Elite Broker takes reasonable steps to ensure the security of your personal or company information from unauthorised access, theft or modification. We keep personal information only for as long as is reasonably necessary for the purpose for which it was collected or to comply with any applicable legal or regulatory requirements.
Access and Correction of Personal Information
How can you access and update the information we are holding about you?
We strive to maintain the reliability, accuracy, completeness and currency of the personal information we hold about you.
You can gain access to your personal or company information or advise alterations to that information by contacting our office:
Email: azadjolan@yourelitebroker.com.au
Phone: 0421 566 688
Information which is easily accessible will be provided to you free of charge. However, information which is more difficult to access may have a fee associated with the request. You can also contact us for more detailed information on how we collect, handle and secure your personal information.
We will also correct, amend or delete any personal information that we agree is inaccurate.
Complaints and Compliments
How can you provide feedback?
We welcome your questions and comments about privacy. If you have any concerns or complaints, please contact us
Should you be unsatisfied in the manner in which we have handled your personal information please contact us. We will take all necessary steps to investigate and address your concerns. If the issue you have raised is not resolved to your satisfaction you should contact the Office of the Australian Information Commissioner at:
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
Mail: GPO Box 5218
Sydney NSW 2001
You can learn more about the Privacy Act and your rights at www.privacy.gov.au
